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SteveK08's avatar
SteveK08
New Contributor II
8 months ago

Email Transition - Lost Outlook Subfolders

Hey all, I transitioned to Yahoo today and established credentials and everything without a hitch. (I didn't use the password generation, FYI) The problem is I cannot see my many inbox subfolders in...
outlook
  • SteveK08's avatar
    SteveK08
    8 months ago

    I am happy to say that newly-created Yahoo folders DO show up in Outlook so you can create like-named folders to match your missing Outlook folders and move all the messages from old to new. Here's the workflow I used:

    • Open Yahoo mail (Webmail in my case).
    • Open one of the folders that's missing in Outlook.
    • Select all messages (conversations in Yahoo Speak)
    • Click the move button
    • Create a new folder or select one you've already created
    • Watch them move

    Make sure you get them all moved before deleting the old folder. The system will only move 100 conversations at a time. And give Outlook some time to download it all. It took me several minutes on a fast connection.

    Hope this helps!

     

    Steve

stretchurbrain's avatar
stretchurbrain
New Contributor
5 months ago

You all have no idea the gravity of what you have done.  I was able to figure out how to remove the inbox\ from the front of subfolders so they would show up in outlook, but that isn't the only problem.

The folders under the subfolders do not even show up in yahoo so they can be moved.  I had important emails from before and after my daughter was killed and they are gone now.  You should have done a better job testing the transitions.