Email transcripts
I've been in the cox tech chat for bout 10 hours over last 2 1/2 weeks. At first I had ability to get email transcripts. But about 3 hours into 10 hour chat the option was no longer there. I asked ch...
Forum Discussion
I think Cox got rid of transcripts for chat a few years ago. I'd follow Mouth's advice to either email or call; however, if you want transcripts, I'd email.
