TinaV
7 years agoNew Contributor
EMAIL ERROR
Only on Outbound emails I get the following error. Just started yesterday. I've checked all the settings, etc. and everything is right. Can't figure it out. Can anybody help?
An error occurred ...
I changed the password and it works. Socal transplant said it may be only temporary but it works for now. Also, as Socaltransplant said it was a nightmare. myemailcox.net had trouble changing it so I logged on to cox.com. It would not let me change it either (supposedly) saying it did not recognize the old password I logged on with!. I was hesitant to logout thinking I may never be able to get in again. On the advice of a Level 2 tech (took hour to get and phone battery went dead waiting so had to call again). I logged out .
In desperation and on her recommendation I tried to login - password invalid. I tried the "new" password and it worked. Cox seems to have a problem with password synchro btwn incoming, outgoing, and cox.com. The reason webmail did not work was they moved the website address from what it was - was never explained in any correspondence I could find.