TinaV
7 years agoNew Contributor
EMAIL ERROR
Only on Outbound emails I get the following error. Just started yesterday. I've checked all the settings, etc. and everything is right. Can't figure it out. Can anybody help?
An error occurred ...
also becky, just so you know...we have been dealing with login issues for over 4 weeks now (this time) and it's been taking a level 2 tech to accomplish. we have one parent address & 2 offspring. currently (even tho we've had your best techs fix 3 or 4 times) we are denied access to both of the offspring accounts.
and yes, when my husband is back in town we will try again. but to tell people to just go change their password may not be as easy as it sounds.
btw, my offspring mail DOES download to my mail client, but my husband's does not. he's using outlook 2016. running win10. i'm using win7. in case any of that matters. he's the one that gets the pop up asking for password constantly...but then that's only when it's working at all...so not that often!