DVR recordings were wiped clean this AM. My scheduled recordings are still there, but everything recorded was gone. What happened to them?
DVR recordings were gone this AM. What glitch would have caused that?
Forum Discussion
Hi Raleigh,
Thank you for reaching out to us via Cox Forums. We’d be happy to investigate this issue. Just to clarify, when accessing your recordings from the Contour DVR box, there are no saved recordings listed? How do you have the saved recordings filtered?
Maria L.
Cox Support Forum Moderator
Thank you for reaching out to us via Cox Forums. We’d be happy to investigate this issue. Just to clarify, when accessing your recordings from the Contour DVR box, there are no saved recordings listed? How do you have the saved recordings filtered?
Maria L.
Cox Support Forum Moderator
I don’t know. I haven’t changed anything since the technician set me up last November. Last night was first time it happened. I also could not get Fox News this AM. It is recording now.
All saved listings were gone.
- Raleigh, do you have the recordings set to delete when space is needed or until you delete them? How much space do you have left? - Lisa, Cox Support Forums Moderator
Set to not delete until I need to . I am currently at 1% full, because all were missing from yesterday evening. They are in my saved until I stop watching TV in evening then gone when I turn on TV in AM. Filter is set to All. Sort to most recent. This just started 2 nights ago. I don’t know how to fix it.
