Displeasure with Yahoo email
I am extremely dissatisfied with the Yahoo email web-based app. It is littered with advertisements. I do not recall seeing this fact mentioned in any of the notices about the migration. I am payin...
Forum Discussion
Hi, pwg1, I am sorry to hear that you are dissatisfied with the Yahoo web-based email app, I apologize for the inconvenience and I understand your frustration with the ads. There are other email services that you may explore to see if they are a better fit for your needs, The benefit of staying with the Yahoo email service is that you can keep your cox,net address, if you choose to migrate to another email provider you will no longer have that address and will need to update all of your accounts that use your cox.net email address. Thank you for your patience,
That is exactly why I am so displeased! Changing the address would be extremely troublesome. Cox has created a situation where they have significantly devalued the service I am paying for. I have always had plenty of options for email accounts and you should recognize that in these days, I now have plenty of options for the television, internet, and phone services that I am also purchasing from Cox. Each month I pay more than $450 to Cox for my household's telecommunications services - why would Cox jeopardize loosing loyal customers by degrading the email service? You should offer to have Yahoo remove the ads for those Cox customers that request to turn them off instead of your customers being forced to pay Yahoo an additional $5 a month to do so - a cheap way for you to keep your loyal customers in an age where you already face significant challenges to maintain your customer base.
So because we have been Cox customers for IONS and need to keep our cox.net addresses, we are ALL a captured audience now? THIS cheap treatment is how we are rewarded? If we wanted yahoo we would have used yahoo. But no one wants it. It absolutely stinks! Thanks for nothing. And stop thanking us for our patience: we are all out of patience!
