Forum Discussion
PM
2 years agoNew Contributor II
Sorry, it is under "notifications.
- LatitiaS2 years agoModerator
Hi PM,
I think I would be a bit annoyed if I were in your shoes. I see that you signed up for enhanced customer messaging at some point but if you paid the account it would appear this alert would not need to be generated. It could be a delay in the system due to the upcoming holiday or it may be an issue that needs to be investigated. Please reach out to us on Twitter at CoxHelp, visit us on Facebook, or email at cox.help@cox.com.
Cox Support Forums Moderator