Cox Support Forum Feedback
Could Cox add an option to Expand All replies within a post?
If I participate in a post and get a notification of a new (unread) reply in said post; clicking the notification icon will go to the ne...
Forum Discussion
I'd like functionality added to reset my incorrect, unread notifications count so that I can get rid of the little white "1" inside the red circle. The webpage currently has no automated means to reconcile the actual number of unread notifications with the displayed unread notifications count. An additional process is needed to identify and correct discrepancies between the two that are the result of an error. The most user-friendly option would be to re-count and reset this unread notifications count, if there's a discrepancy, when the webpage is initially loaded. But alternatively, it could be done when the user clicks the notifications icon.
I was waiting for a new notification to test.
When I got one, I right-clicked in the blue banner at the top of this page. The blue banner surrounds the Search field.
I right-clicked...selected View Page Source...searched data-tip="Latest...and it preceded all my unread posts.
I don't know if this will work but you could search the Forum for whichever name of the post follows it.
From the Forum Home page, I just found the same four references to the last post in each of the forums that you see listed at the top of the page. It was an interesting exercise though. Thanks for the suggestion.
If you search by sorting on the Home tab, you'd need to step through each page of results to find the last bold-font.
Using the "Unread questions and discussions" filter and sorting in descending date sequence, the first post in my list is "Latest 5 months ago", which is well before the notification error first occurred. But when it first happened, I think I did filter by "All recent questions and discussions" and looked back through each page for several months.
