Forum Discussion

bettinaowens's avatar
bettinaowens
New Contributor II
4 months ago

Cox Homelife App

Cox Homelife App no longer allows me to use FaceID on my iphone to log on. It will use FaceID to turn the alarm on and off but not to log on. Did the app change or do I need to uninstall and reinstal...
  • bettinaowens's avatar
    bettinaowens
    3 months ago

    The 3rd reinstall was the charm. I can now log on using FaceID

bettinaowens's avatar
bettinaowens
New Contributor II

Deleted and reinstalled a second time and now I can use the app to arm and disarm but still no luck with logging in using faceid. I love it when apps are updated and take away features. 

bettinaowens's avatar
bettinaowens
New Contributor II
3 months ago

The 3rd reinstall was the charm. I can now log on using FaceID

  • SharielH's avatar
    SharielH
    Moderator
    3 months ago

    bettinaowens, thanks for the update. Please let us know if you have any other questions or concerns.