Forum Discussion

aabell918's avatar
aabell918
New Contributor
6 years ago

Cox home life billing issues

So i decided to try cox Homelife after your rep came to my house and talked me into it. I was told if I didn’t like it I could return everything and I wouldn’t be charged. And low and behold. Dude lied and I’ve talked to your home life regular customer service the store and chat and nobody wants to help me. I just want the camera charged off my bill. He straight up lied to me saying we could wouldn’t be charged if we didn’t like it. Someone help me figure out how to fix this

  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    Better Business Bureau and your state Consumer Protection Agency.

  • Allan's avatar
    Allan
    Moderator
    6 years ago
    The purpose of the Cox Apps Forum is to allow customers to discuss technical topics related to Cox applications, including the Contour iPad application, Cox TV Connect, and Cox Mobile Connect with other customers.

    If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Allan - Cox Support Forums Moderator