Forum Discussion
Absolutely, no direct info or assistance, except when they bill! No solutions. I have spent endless time to no avail...after 30 years, this was the final straw. Cox makes huge profits, but implementation of a huge program is cheap with no accountability.
I totally agree. Cox is gaslighting their subscribers. I have been with them for three decades. I am going to change my plan with them to a lower-cost one next week. Corporate greed at its best.
- JulianN9 months agoModerator
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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