Forum Discussion

pam2007's avatar
pam2007
New Contributor
10 months ago

Cox Application

The App will not let me log in keeps saying We are experiencing technical difficulties Pleas try again Later

It has been saying the same thing for over a week  Please tell me what I can do I have deleted the app and reloaded it but still nothing 

2 Replies

  • Hello, I am sorry we are having issue accessing the app at this time. I understand this must be frustrating as you want to do what should be a simple task and now you cannot get in. I would ask that you attempt to sign into cox.com. If you can then we know your credentials are okay. Then I would ask that you download the app on another device if possible and attempt to sign in. If it works there may be an issue with the phone and the app, If you are overseas or have a VPN enabled this can cause issues with accessing as well. If you are in need of further assistance, please email us your full name, complete address and Cox pin at Cox.Help@cox.com. Thank you!

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    what device are you using it on? Are you using a vpn?