You are correct. Your app will not reboot your ONT. Your ONT can not be rebooted like a modem. Your modem/router attached to the ONT can be rebooted. If you need help with your ONT or a signal issue you are experiencing. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at firstname.lastname@example.org. Provide us the name on the account with the complete service address with a link to this thread so we can get started.