Forum Discussion
Becky
Moderator
Hi PeterK, within the Contour App, click the Menu icon and scroll down. Click the gear icon, and scroll down the Settings menu to the "Sign Out" option. Sign out, close the Contour App, and reboot your phone. After the phone reboots, the Contour App will require that you log in with your Cox User ID and password. See if the RI channel lineup loads for you after you log in. -Becky, Cox Support Forums Moderator
PeterK
7 years agoNew Contributor
Thanks for the response.
I've logged out of both the Comcast App and the Cox Contour App, and have also uninstalled both the apps. Yet the channel listing still shows the FL channels, not the RI Cox listings. Very odd. Any suggestions?
- Becky7 years agoModeratorHi PeterK, are you physically located in Florida or in Rhode Island at the current time? -Becky, Cox Support Forums Moderator
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