Forum Discussion

Zeezeed's avatar
Zeezeed
New Contributor
7 years ago

Contour App

I don’t have all my channels on my contour app. Can you help me.

  • ark2002's avatar
    ark2002
    New Contributor
    7 years ago

    I am experiencing the same - they were all there earlier today. 

  • DustinP's avatar
    DustinP
    Moderator
    7 years ago
    Hello,

    What device is being used to view the Contour App and are you connected to your Cox WiFi? The channels you can view, is it showing only TVGO channels? What Contour App version are you viewing?

    What appears after going into settings, and selecting All Channels? Click filters and clear all, are the channels appearing then?

  • ark2002's avatar
    ark2002
    New Contributor
    7 years ago

    Just following up - this appears to now be resolved for me. 

  • Allan's avatar
    Allan
    Moderator
    7 years ago

    @ark2002,

    Outstanding. I am glad to hear that everything is now working. Please let us know if you experience any other issues with the service. We will be here to help. 

    Thanks,

    Allan - Cox Support Forums Moderator.