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- MariaLModeratorHi Tessasalerno,
Thank you for reaching out to us through Cox Forums. We can certainly investigate this issue for you; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include this post, your full name, complete service address, and the issue you’re experiencing.
Maria L.
Cox Support Forum Moderator
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