Forum Discussion

rwrw's avatar
New Contributor
5 years ago

Contour App Not working

The app isn't working on iphones, ipads. I have deleted and reloaded app, still nothing. I tried loading on a new ipad and that didn't work. I spent hours on the phone trying to get support, they finally said it would be escalated and they would call surprise no call back even after waiting for a week. This is ridiculous. Anyone else having similar issues? Getting ready to cut the cable. Absolutely the worst service!

1 Reply

  • MaryF's avatar
    Former Moderator
    Hello Rmrw,

    We're sorry to hear this. Please send us an email to with your full name, account holder's name, street address and a copy of your forum post so that we can take a closer look.

    Cox Support Forums Moderator