Can't log into Cox email from any mobile app
Until recently (about 2 months ago) I could use my Android mail app to access my Cox email. Now I cannot receive email from ANY mobile app - on my Android Samsung S9, Outlook on my PC, or my iPad ema...
Forum Discussion
Hi Lucky_pierre, we're sorry to learn about this frustrating experience. When you change the password on the Cox website, http://bit.ly/2KOrZnd, please ensure the password matches both the incoming and outgoing settings. Please also check to that the server settings are correct, http://bit.ly/2KGsVKh and that you are using TLS, if applicable. I would also make sure that all operating systems are currently up-to-date on your client devices. Lastly, please verify that the server name fields do NOT include east, west, or central. To ensure the safety and security of customer privacy information, Cox made changes to the email server on 04/24/19.
If you have any additional questions or concerns, please include a link to this forum thread and email us at cox.help@cox.com. We will do the absolute best we can to troubleshoot your client devices. -Kevin M. Cox Support Forum Moderator
If you have any additional questions or concerns, please include a link to this forum thread and email us at cox.help@cox.com. We will do the absolute best we can to troubleshoot your client devices. -Kevin M. Cox Support Forum Moderator
