cannot configure my cox email with outlook
Hello, i recently did a password change. ever since my email address in outlook says "please check the outgoing (SMTP) server settings and try again. my settings for smtp are smtp.cox.net port...
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i managed to get a free download of Thunderbird, tried it and get message
"unable to login to server, probably wrong configuration, username or password"
so is this a cox issue, certainly appears so ?
Appears so. Do you have a different Cox email to try with?
Yes, continually fails, asking for smtp password. I'm beyond frustrated with tech support.
Hopefully i can get someone who cares and can help.
Hello Jfleming116,
I am not aware of any issues on our end. Have you enabled the SMTP authentication for outgoing email with your username and password? I did not see that listed in your original post. If not, can give enable it, move any emails from the outgoing box to the drafts folder, close the mail client, reopen the mail client, and try sending yourself a test email? Please let us know the results.
