Forum Discussion

viperthunder2's avatar
viperthunder2
New Contributor III
5 years ago

Bug in Pano wifi app

discovered a new bug in the Pano wifi app (as well as wifi.cox.com). relative is a new PW6 customer. i was able to reproduce the issue with my own smartphone and web browser. if you have one SSID and attempt to change the password, the "apply changes" button remains greyed out (we have met the criteria of at least 8 characters in the password). In order to trick the wifi app  we have to toggle on the "Use different names for 2.4ghz and 5 ghz wifi", set names and passwords for each, and then the "apply changes" button becomes blue / clickable. after applying the changes, we can then go back in, uncheck the "use different names for 2.4ghz and 5ghz wifi" box so that we have one SSID again, and the apply changes button turns blue and we can press it.

not a big deal but just wanted to make you guys aware.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    I'll be happy to pass your feedback along to our product team, thanks for sharing.

    -Chris