Billing section on app
Hello...for over a month when I open the Cox app and select Billing I get an error that says: We are experiencing technical difficulties. Please try again later. I've chatted with 2 techs and problem...
Forum Discussion
I've done all that. Uninstall reinstall and deleting the cache on iPhone. Still can't see billing info because of error. What do you suggest now???
The Community Mailer ask me to send a copy of the error message and I do but hasn't received any response yet. Billing icon on the Cox app still doesn't work. So so sad!!!
Right! You'd think for the $$ we spend they would want the billing app to work but obviously they don't much care. They will when I forget to post a check to my account
LOL...they will take notice to that.
Hi Coffeecup,
I am sorry to hear that you are experiencing any issues with using the Cox App to pay your bill, Here is a link with information on alternate ways to make payments: https://www.cox.com/residential/support/ways-to-pay-your-bill.html
Thank you for your patience,
Thanks so much for your reply. I needed the Billing icon to open/work to view my bill not to pay my bill. If everything doesn't work then there isn't a need for it. So the bottom line is Cox can't fix the problem. So I guess it's Cox.com from now on.
Disappointed Customer
