Forum Discussion
- AllanModerator
@Lmj5711
Are you able to login to the account at cox.net? If not, what error message(s) are you getting?
Thanks,
Allan - Cox Support Forums Moderator.
- Lmj5711New Contributor
Allan said:
Yes. We are able to login to our account at cox.net.@Lmj5711
Are you able to login to the account at cox.net? If not, what error message(s) are you getting?
Thanks,
Allan - Cox Support Forums Moderator.
- ReneeGFormer ModeratorLmj5711,
Can you confirm the current version of the app that you have installed? There was an update that was released yesterday, version 4.8.2.001. If this is not the version that's currently installed, I recommend updating the app to see if this helps.
- Lmj5711New Contributor
The version I have is 4.8.1. I went into the App Store to update and there is not an update available for 4.8.2.
- MariaLModeratorHi Lmj5711,
I’d like to take a closer look at your account. Please email my team at cox.help@cox.com with this post, your full name and complete address.
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