Forum Discussion

SDYRMS's avatar
SDYRMS
New Contributor
6 months ago

Audio missing on Fox Nation program

I purchased Fox Nation app from Cox yesterday specifically to watch The Saints series. Tried to watch episode 1 on Joan of Arc. There is no Audio for the show. Tried everything I can think of but no ...
HeatherS's avatar
HeatherS
Moderator
6 months ago

SDYRMS, Thank you for reaching out for assistance and to communicate about the audio issue for the Fox Nation Saints program. I am sorry you are being impacted by this problem. We have escalated the issue to our Interactive Video Group and are making progress toward a resolution,

hallshouse's avatar
hallshouse
New Contributor II
6 months ago

Same issue, no sound for Saints, which we have paid for 2 days ago, we live in fredericksburg, va

  • NicholeC's avatar
    NicholeC
    Moderator
    6 months ago

    Hi hallshouse,

     

     

    I'm sorry you're experiencing this as well. This is currently being investigated by our video team. I apologize for the trouble.