e5smoke
5 years agoNew Contributor
Amazon Prime Video not recognizing Prime Membership
I registered my Cox devices with Amazon but when I try to watch anything in Prime Video App it says I need to sign up for Prime. I am a Prime Member so I should have full access to Prime Video. I contacted Amazon, they did some troubleshooting, said it was a Cox issue. I contacted Cox they didn't even try any trouble shooting said it was an Amazon issue and I needed to contact them. Any ideas?!?!