AMAZON PRIME APP PROBLEM
Our Prime Video app doesn’t allow any videos to show. All was fine until today - now I get this message: Something went wrong, please try again later.... I have rebooted the contour box, reinitiated...
Forum Discussion
Hi CWP,
We understand that you get an error message when attempting to access the Amazon Prime App on the Contour receiver. Is there an error code associated with the error message?
Maria
Cox Support Forum Moderator
We understand that you get an error message when attempting to access the Amazon Prime App on the Contour receiver. Is there an error code associated with the error message?
Maria
Cox Support Forum Moderator
No code. Just indicates something went wrong, try again later, contact amazon for help
- @CWP
Have you tried rebooting the cable box?
Jonathan J
Cox Moderator Did this get resolved for you? I am having same issue.
- Hi@Foster8123,
Try hitting the A button on your Contour remote. The complete a System Refresh.
Ben S.
Cox Support Forums Moderator
