Forum Discussion

cajunfla's avatar
cajunfla
New Contributor II
7 years ago

403.201 error.

Contour won't allow me to log in with iPhone  and iPad getting same error message.....403.201 error. Updated both apps to 4.11.0 and get same error message. Help Please. Just joined Cox with TV, Inte...
  • cajunfla's avatar
    cajunfla
    7 years ago

    Contacted COX about having 2 different account numbers.  They corrected that, and suddenly the Contour app works. Imagine that.

cajunfla's avatar
cajunfla
New Contributor II

Contacted COX about having 2 different account numbers.  They corrected that, and suddenly the Contour app works. Imagine that.

Becky's avatar
Becky
Moderator
7 years ago
Hi Cajunfla, I'm glad that resolving the account number issue also cleared the Contour App error. Please let us know if you have further questions! -Becky, Cox Support Forums Moderator