Still Can Not Watch Netflix or Paramount +

I posted about a couple of weeks ago that I cannot access my Netflix or my Paramount+ without subscribing through COX.  I spoke to one of the COX Rep and she did not know that COX has changed. She was able to verify it while I was on hold.

So again, Why is COX blocking my access to the other apps that I pay for monthly? I had no issues before the change that was made.

SteveR