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4 Messages
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1 main cable box in the living room and 3 mini-boxes in the rest of the house. This is a 3 year problem. Living room will start going blue screen on and off between 5 and 5:30pm for the entire evening while the mini-boxes remain on. Main box has been replaced by technicians 3 times over the year+ and still the same issue. I can't even enjoy my bigscreen tv in the living room at all in the evening. Technicians have no idea what is happening and simply replace the box all the time and say it's fixed!!! NOPE!!! Not even close. I'm ready to turn in the towel since I'm paying $$$ for something I can't even use.
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CurtB
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Honored Contributor
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It sounds like you have a signal issue. My guess is the main cable box requires a stronger signal than the mini-boxes. When the signal strength drops during peak activity in the evening, it's insufficient for the cable box, but enough for the mini-boxes. I would suggest you email cox.help@cox.com and include your full name, your full service address and a link to this forum thread.
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Bruce
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Honored Contributor III
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Explain your audio-video setup. What version of HDMI? How does the signal get from the cable-box to the TV? Do you have your TV set to an advance picture mode or frame rate? If your cable box is connected to a splitter, what is the dB rating of its connection?
The 5-5:30 PM is peculiar. Something has a chronological process. Is your TV scheduled to check for updates around this time? Is your TV updating? What happens if you force an update in the AM...another BSoD?
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