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ekm

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Error code APPS 04036

Over the past few weeks I have been receiving this error code while trying to watch AMAZON PRIME.  Usually if I exit the app and restart the problem is solved.  At times I need to reboot my Contour box.  Any suggestions for resolving this issue. 

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KevinM2

Former Moderator

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Hi Ekm, we're sorry to learn about these issues, and we may need to escalate this issue. To get started, can you please reach out to us at cox.help@cox.com, Facebook or Twitter? -Kevin M. Cox Support Forum Moderator

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