Skip to main content
Rosebud84's profile

Rosebud84

New Contributor III

 • 

43 Messages

Closed

Voice tools not working

My call history in voice tools (website and app) have not recorded incoming or outgoing calls since Apr 21 @ 5:43pm.

Anyone else having this problem?

Discussions

 • 

Updated 

3.4K

2

0

0

B

Becky

+2 more

Moderator

 • 

4.3K Messages

Hi Rosebud84, thanks for letting us know about this issue! We've heard from a few other customers who also report Call History isn't logging calls. We've escalated the issue on your behalf and will let you know as soon as we have an update. -Becky, Cox Support Forums Moderator

1

0

R
Rosebud84

New Contributor III

 • 

43 Messages

Ok, thanks Becky

Like

Reply

0

C

CurtB

+4 more

Honored Contributor

 • 

2.1K Messages

Website "Voice Tools" wasn't working a few days ago, but appears to be working properly now.  Call History now matches the incoming calls on my local DVR Interactive Services: Phone Tools Call Logs.  Outgoing calls are also included. 

0

0

Related Content