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Andrew_Wees
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Contributor III
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809 Messages
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We are looking to switch back to cox phone from vonage and was looking for anyone who has done it lately to see how it went. I'm guessing it works the same way when porting a number that we would get a temporary cox phone number while the port is in process is that correct?
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KevinM2
Former Moderator
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The phone number from Vonage MUST be active, so please do not cancel Vonage and then set up services with Cox. If you do so, the phone number will not be ported over, as it is no longer an active phone number. -Kevin M. Cox Support Forum Moderator
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