Wtf

Hello. I'm sorry to hear you've have connection issues over the last few days. I understand that must be upsetting and disruptive to your home. We value your business and don't want to see you go. We'd be happy to assist and look into a credit as well, if valid. As Cox does not believe you should have to pay for services you're not receiving. Please email us your “full” name, “complete” address, Cox pin, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you! 
-Julian