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Charged even though we wasn't getting the services .
Tech had to come out and set the modem up to receive fiber instead of cable. Bill was paid even without the service and shut off 3 days later. WTF seriously getting the business from you guys off the bat.
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Charged even though we wasn't getting the services .
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Allan
Moderator
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Hello. I can certainly understand your concern with unexpected charges. Please send us an email to cox.help@cox.com so we can look into this issue on your behalf.
-Allan
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