postwarpond's profile

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When will node get split? No internet/phone

Internet down and phone down this morning after weeks of packet loss. Tech showed node was at 97%, so I’m sure with everyone home for the holidays it’s completely overloaded. No date on when they would split the node. I can’t work, can’t watch movies, can’t make calls from my home phone. 

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Hi Postwarpond,

I can certainly understand your concern and we would be happy to look into that for you. To do that, we ask that you send us an email at cox.help@cox.com with your service address and a link to this forum thread.

David
Cox Support Forum Moderator