micky887's profile

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Very unprofessional

I have been without internet service over 24 hours. With no resolution from the internet provider through the app. Can I please get some kind of update please.

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micky887 

 

Welcome to the Cox Community Forums. I know being without internet for over 24 hours can be frustrating. I know how much my family depends on remaining connected, so I understand your need for an update. You can sign in to the Cox app (available in your device's app store) to check for the outage, or other account related notifications. If you are unable to sign in to the Cox app, or don't see a notification once you are signed in please email cox.help@cox.com with your full name, a description of your concern and a link to your forum post. Since other community members are unable to help with your inquiry I'll be turning off comments.