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Visitor
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Hi All! Throughout last week and this week, I have noticed that an unknown iPhone 14 has been joining my Cox network. Each time it re-joined the network, the MAC address changes. Is this a feature of the free Cox Wifi for Cox customer or is it a bug? How can the device be prevented from joining my network?
This device is not owned by members of my family.
Thanks
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ChrisJ2
Moderator
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Hi, there. Any iPhone that connects to your network would have to have the wireless credentials. While there is a broadcasting network for roaming customers with either "Coxwifi" (or CableWifi) as its' SSID, any MAC ID using that would not be visible to you. I might suggest changing your wireless credentials for your router as a preventative and resetting the equipment afterwards. -Chris
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ExtraChrispy
Contributor III
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By chance, do you own an iPhone? I suspect this is your device randomizing it's MAC address for security purposes as perceived by Apple. FYI, Android does this too and it's equally annoying.
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