rls's profile

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tree limb charge

if my neighbors tree drops a limb on my cable line pulling it out of the pole which is 40 feet from my house, is there a charge for cox to hook it back up???

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Former Moderator

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1.5K Messages

If the issue is related to the Cox equipment or Cox wiring, you will not be charged. If the technician determines that the service issues you are currently experiencing are not related to the Cox equipment or wiring, a $75 fee may be assessed on the account. -Kevin M. Cox Support Forum Moderator

New Contributor II

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5 Messages

Yes. But only for the person responsible for the damage. 

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