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acass70391

New Contributor

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1 Message

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Too many outages

At least one day/month, Cox is unavailable at my home.   

It's time to ask for discounts on my bill.  It's unfair to charge full rate when the service is unreliable. 

 

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C

ChrisJ2

Moderator

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576 Messages

Hi, there. I'm so sorry for the frequent outages. I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.

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