New Contributor
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2 Messages
Super slow speeds at night
My speeds drop down to a crawl at night during peak hours. Have been doing it for months now. Called cox, they said it’s my modem, bought a new one, same issue, they came out, said the tap was rusted, replaced it, same issue. I’m thinking it’s a network problem on their end and I’m extremely frustrated. I’m dealing with speeds as slow as just a couple Mbps most nights. Wondering if anyone else in the North Las Vegas area is experiencing this.
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JulianN
Moderator
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330 Messages
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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0waste0
New Contributor II
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5 Messages
File a complaint with the FCC. Too many stories that sound similar to yours (including my own).
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