spamreport@cox.net completly USELESS

I have them automatic go to the spam folder, but thats not the point of my comments.

cox seems to identify them if you try to forward them to anyone else, but can't tell they are junk coming in.

I have been programming computers since the 1960's and I think the staff here need replacing.

I shouldn't have to filter hundreds of the emails from the same source. So why report them if nothing is done about blocking them.

guess where all the alerts for postings after mine on this thread were today...come on, just guess!

that's right! all my replies from the cox forums were in my cox spam mailbox.

isn't that hysterical?

yes.  blocking emails is to no avail.  i am no hacker, but i think they've got an algorithm for generating email addresses (my son would know for sure!) and i figured out pretty quick that blocking emails was a "wack-a-mole" game!  it's better to make a rule that contains a subject...like "warranty."i am talking about "filter rules."  do you know what i mean? i can explain if you need me to.

my apologies.  i just re-read & it's obvious that you do.:) 

Hey JP what email program do you use? I use thunderbird mail (its free) and have never had any limits to the blocking of emails. if your using anything else you might want to try it.

now your cooking with gas!!

in Thunderbird you just click the email and tell thunderbird it's junk and move it to the junk folder but even with that type of filtering you have to do it a few times till t-bird catches on

then I move all the emails to the spam folder now the new ones come in so I check the spam folder and forward as attachments every last one of them (example trusted meds I have 120 of them saved when a new one shows up in the spam folder. I forward as attachments every one of them back to cox) so every new one they get them all. you can imagine the number of spam emails I have saved just to send to cox daily)

I just updated yesterday to Thunderbird.  I was using the default Windows 10 one, but to create filters, I had to go to the Cox email app to create filter rules.   So far it’s been pretty good.

I totally agree with you. WE totally agree with you! But why can't you do these things? Is it telling you why? Cox won't let you send to any one listed in the spam. They let us get it, but we can't forward it because.....well....it's spam! Would be funny if not so frustrating. But to cox and uce, mine always goes. Level one techs know nothing about email. Level 2 tech ha may not either. There's a team that you can't reach unless SOME MODERATOR INVITES YOU TOCONTACT THEM HERE......that deal with this. Although, they took 2 months to contact me and after another month moderating my email, they closed me out and I still ( see post above) have issues.

maybe if we forwarded them to --- 

BROADBAND INTERNET AND HOME SECURITY/HOME AUTOMATION SERVICES
Stacie Schafer 
Senior Manager of Public Relations

and she got hundreds of emails daily, either something would be done about the tech's running emails BUT more likely they would just tell us to stop or they would close our account.

Too bad enough people are not that ticked off about the email service.

forget the lv 1 or 2 tech's they can't even understand the problem ( I know because aI have tried and tried to ask why the let them but block the same email when we try to send it out.)

how exactly have your tried sending them?

A regular forwardd or reply ect. doesn't work.

you have to forward as attachment to have any chance of sending them to spamreport@cox.net ect.

i have not figured out how to "forward as an attachment" so i download them to my email program (i'm still using eudora, the older relative of t-bird) and i know how to get full headers...which is what they want to see...and then forward normally.

I've tried both Webmail and Thunderbird email client as attachments (as per link instructions: Spam complaints that do not originate from a Cox customer can be sent as an attachment to spamreport@cox.net. )