New Contributor
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1 Message
Pricing
How do we fight a monopoly that used old government/public money infrastructure to expand? For the death of my I cannot figure out the math on the price. Either is price gouging or they have too many employees to manage a self managed service.
Also chat option is gone. Are call centers back now? I pinged them on Twitter, but ** replies.
CrystalS
Former Moderator
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440 Messages
4 years ago
I understand the importance of keeping an eye on your bill. I want to help and review your service rates. I'm here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
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