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breakingbad920

New Contributor III

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13 Messages

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Ping spikes

I recently got cox internet. I have ping spikes when playing games, even when I tried to ping the panoramic wifi gateway, I have ping spikes. With my previous isp I have no problem with ping spikes and the ping to router is always =<1ms. I tried wired directly to the modem, replaced the cable from the wall outlet to the modem, also factory reset the modem many times. Anyone have the same problem?

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BenS1

Former Moderator

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697 Messages

@Breakingbad920 Hi, Thanks for providing this screenshot. All of the times are well under 30ms, with your highest ping being 15ms. These numbers don't actually show us any ping spiking. Do you have anymore examples or do you know how to do a traceroute or pingplot?
Ben S.
Cox Support Forums Moderator

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breakingbad920

New Contributor III

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13 Messages

Hi Ben, sometimes it pings to 100+ms but I didn't put it in the screenshot. Anyway I think I solved my problem. I put the panoramic modem into bridged mode and plug in my own router. No issue so far.

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BenS1

Former Moderator

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697 Messages

@Breakingbad920 , Glad to hear. Let us know if you need any further assistance. -Ben

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