Mike_Y's profile

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Panoramic Modem - Unacceptable Fan Noise?

I just replaced my 4 year old Cox DOCSIS 30 modem with new their Panoramic modem/router.  Couple issues, but most importantly is the noise.  I assume it has an internal fan (?)  It is a low humm/buzz coming from the device.  I have this in my office, but if it was in my living room or a bedroom I would have to shut it off.

Do others have noise issues with this modem?  If this is normal, I will have to return it and purchase my own compatible modem.

The other issue is that I can't modify the DNS servers.  Why can't we modify the DNS servers?  What benefit would there be to Cox to lock that down?

I think I'll post to twitter also so that I can get this addressed before I lose my mind from the noise!

Thanks in advance for your input.

Honored Contributor III

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5.7K Messages

Cox equipment is reissued equipment or somebody had dropped it.  I didn't know a modem had fans.  It could be its power supply.  Return it.

Contributor III

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1.5K Messages

i'm right next to it, within 2ft & can't hear it.

Honored Contributor III

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Why are you in the OP's house?  Git outta there!

Contributor III

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looking for vitamins....chocolate chip cookies!!

Honored Contributor III

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Did you happen to be humming a melody during your search for various sundries?

Contributor III

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why yes i was, "wish i wasn't here"!

Honored Contributor III

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I never heard this song.  That's probably why the OP described it as noise.

The song, Wish You Were Here, would have been universally accepted as not noise.

New Contributor

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2 Messages

Just replaced this jet engine fanned, no-DNS change allowed, no-DDNS client device with an Arris SB8200.  Back to normal now - no buzzing/humming fan - and back in control of all of my configuration via my router.

I do not recommend this Technicolor CGM4141 modem/router.  I actually don't recommend Cox service at all, but there are currently zero other choices in my area.

Contributor III

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1.5K Messages

noted