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I just replaced my 4 year old Cox DOCSIS 30 modem with new their Panoramic modem/router. Couple issues, but most importantly is the noise. I assume it has an internal fan (?) It is a low humm/buzz coming from the device. I have this in my office, but if it was in my living room or a bedroom I would have to shut it off.
Do others have noise issues with this modem? If this is normal, I will have to return it and purchase my own compatible modem.
The other issue is that I can't modify the DNS servers. Why can't we modify the DNS servers? What benefit would there be to Cox to lock that down?
I think I'll post to twitter also so that I can get this addressed before I lose my mind from the noise!
Thanks in advance for your input.
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Bruce
+4 more
Honored Contributor III
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Cox equipment is reissued equipment or somebody had dropped it. I didn't know a modem had fans. It could be its power supply. Return it.
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bearone2
Contributor III
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i'm right next to it, within 2ft & can't hear it.
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Mike_Y
New Contributor
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Just replaced this jet engine fanned, no-DNS change allowed, no-DDNS client device with an Arris SB8200. Back to normal now - no buzzing/humming fan - and back in control of all of my configuration via my router.
I do not recommend this Technicolor CGM4141 modem/router. I actually don't recommend Cox service at all, but there are currently zero other choices in my area.
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