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New Contributor
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Over the outages
This is my third day with unstable internet service. I work from home, kids have homework and I also stream everything. The fact we have to use our hotspots is an exceptional
StephanieS
Moderator
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launalou2785 we can help! Please send an email to cox.help@cox.com and include a link to this Forums post along with your full name and address.
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bucky3231
New Contributor
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I am on day 5 for pathetic internet. I think the staff at cox gets a email template telling then what to say for being the victim of this scam. The problem is lack of competition and they have no incentive to fix or clueless as to what the problem is. They brag about how fast it is but what good is it when it’s down all the time. I am going to try the T mobile home internet, it’s not has fast but it’s reliable as I have had it as a backup for a couple years. Going to convert to all in,. The only consistency they have is price increases. Which now hits me two ways by paying the increase and losing money on my business with no internet. I am praying the T mobile handles the stress test I will be giving it so I can cancel these guys and send a note to the BBB…. Pathetic
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