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joprimo

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5 Messages

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Not receiving emails from @affirm.com domain

Both of our cox email accounts are not receiving emails from affirm.com domain.  This was verified by using our alternate icloud email and received their email just fine.  Cox seems to be blocking.  Please correct.

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bearone2

Contributor III

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1.5K Messages

cox might think it's spam....check your spam folder in cox webmail!!

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joprimo

New Contributor

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5 Messages

this isnt a spam issue. plus i already have spam filtering turned off.  Cox is blocking the domain

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Allan

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@Joprimo, please check your filter settings to make sure that the domain is not being blocked. Also, are you trying to access the emails at cox.com or through a 3rd party program such as Outlook? -Allan, Cox Support Forums Moderator.

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yak

Contributor III

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521 Messages

Affirm is an online lender.  They have lots of complaints.  I am guessing but I think that some email providers are blocking anything arriving from affirm.

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CTCoxCustomer

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11 Messages

The year is 2021. Don't use Cox Webmail.

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