Not Getting 1GB

Hello, we're sorry you're experiencing slow speeds, and I understand it can be quite frustrating to deal with. I am not detecting any packet loss on your modem at this time. Here's some information on ways to improve Gigablast speeds:

www.cox.com/.../achieving-gigablast-speeds.html

Additionally, there is information about laptops and other devices, as well as the speeds they can obtain. Your modem levels appear to be within a healthy range at the moment. Please feel free to reach out to us at cox.help@cox.com, Facebook or Twitter for further assistance. -Kevin M. Cox Support Forum Moderator