Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
How long does it take you all to receive a payment because it's very important that I've been trying to turn my Wi-Fi back on I paid $148 and it still has not been restored I paid it May 23rd on a Friday and it still has not been restored
Discussions
•
Updated
104
2
0
0
Pro Connect Charges
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
Billing cycle
Discussions
1
0
Bills
Discussions
1
0
Daily outages
Discussions
2
0
Pro Connect Charges
Discussions
1
0
Billing cycle
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
marshallroad101
New Contributor
•
If you paid them via Bill Pay through your banks app or website. ..beware, my bank sent a check made out to Cox...from my bill pay account, to my home address instead of mailing it to cox.
And because it was a holiday weekend you won't be able to reach anyone until tomorrow.
0
0
Darkatt
+2 more
Honored Contributor
•
Try powering your modem off wait 30 sec, then power on. SOMETIMES even if your account is re-activated, if the modem wasn't rebooted, it's still holding on to the wrong IP address, and you won't be able to route IP traffic. Rebooting fixes that.
0
0