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New Contributor
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Losing internet connection regularly - half downstream channels unlocked 0db SNR
Issue started ~6 weeks ago but resolved itself until yesterday. I noticed half of my downstream channels are unlocked with 0db SNR, tons of correctables and uncorrectables when usually they're at 0. I have lots of print-to-PDFs from over the last 6 weeks.
Currently there are 2 more channels down than the last issue - currently have only 7 downstream channels locked and OFDM Locked @ 0db SNR.
RegularCustomer
New Contributor
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https://imgur.com/a/dqQ59nD This is today - internet is working today randomly
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RegularCustomer
New Contributor
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This is yesterday, when internet wasn't working: https://imgur.com/a/xiU6RhX
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RegularCustomer
New Contributor
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This was our last exchange: My internet connection keeps dropping all day. - Internet - Internet Forum - Cox Support Forums
Basically same issue, though now more channels are dropping with 0db SNR
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RegularCustomer
New Contributor
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I'm still directly connected to the Cox Coax line, only one connection point at the freeway (grounded 1:1 terminal) no splitters in between modem and the ground.
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