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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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6 Messages
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Seven days ago COX made changes to the infrastructure to our community. Numerous folks mentioned recurring outages since then. I have had outages up to five times a day that I'm aware of. I received a new modem from COX and replaced my router as well. Up until that point my equipment showed I was "SECURE, NO INTERNET" now I'm getting the same problem with all my new equipment. This has been very strange for me since I've had COX here since 1997 and it has been OUTSTANDING until this week. Anyone have fixes out there?
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793
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Poor internet service
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Cox / spectrum sucks
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Spectrum is terrible
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Reapeating connectivity issues
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Cox bill wrong
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JonathanJ
Former Moderator
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I'm truly sorry that you've had such a bad experience with us! I'd like the opportunity to assist you with your internet issues. I simply need a few details in order to access your account information. Please email your address and full name to cox.help@cox.com so I can investigate this for you!
Jonathan J
Cox Moderator
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