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iPhone text message to Cox e-mail not working
I used to be able to send an MMS text using the iPhone Message app to my Cox e-mail account. This no longer works. The iPhone says "Delivered", but it never shows up on my PC that uses Microsoft Outlook, or in Cox Webmail. Strangely enough, I CAN send an e-mail from the PC to my phone text app, addressing it as <10 digit phone #>@MMS.ATT.Net and the Message app receives it. But even if I reply to that, it does not show up in Cox e-mail. I'm not sure where it's getting lost: Apple iPhone, AT&T, Cox, or Microsoft Outlook. Apple blamed AT&T, AT&T blamed Apple. Both said they see no problems with my accounts, so I'm moving on to Cox in my search for a solution. I was able to send an MMS to another persons Hotmail account, but I'm not certain which e-mail app he is using.
Becky
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7 years ago
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duffer_5
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7 years ago
I have been calling and calling Cox to get this fixed. They assigned an ticket number CUI000007461929. But no one at upper level tech support will even look at the ticket. No one can send text message from an ATT phone to a Cox.net email address. It is not IPHONE only. It is any phone. I have had the tech on the phone confirm it with their on ATT phone. This is a network wide problem not limited to one user or one type of phone. NO ONE seems to want to fix the issue. you can send from your ATT phone to Gmail, etc just fine. Cox is the problem. You can send from MetroPCS, USCelluar, and others to Cox.net, just not from ATT.
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